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  • Shipping & Returns

    SHIPPING

    - We aim for 1-4 day shipping delivery domestically. International orders can take 5-10 business days depending on location/worldwide events.

    - All orders qualify for free shipping domestic. Any orders outside of the USA are charged normal rates.

    - Orders placed before 3pm central time are shipped out same day. Orders after 3pm central time are shipped next day.

    - All orders are shipped by USPS priority insured shipping

    - Ultimatum X is not responsible for lost or stolen packages.

    - If your item is damaged please contact our support team

    30 DAY RETURN/EXHANGE POLICY

    - Products must be in original packaging, safety seal not broken, and unopened for consumer safety

    - Return inspection process takes 2-3 days for completion

    - Returns must be submitted before the 30 day period that starts on the date the order was placed

    - Any apparel must be unworn, unwashed, with tag(s) and in new condition. Any sales/specials on apparel are FINAL SALE, no returns or exchanges.

    - You have the receipt, order confirmation or proof of purchase from ultimatumx.com.

    - We are unable to accept returns of purchases made from third party retailers.

    - Exchanges are 100% free and also fall under the 30 return policy with proof of purchase.

    - Customers are responsible for return shipping labels

    - Returns/Exchanges are only accepted in the U.S.A.

    REFUNDS

    - Products must be in original packaging, safety seal not broken, and unopened for consumer safety

    - Return inspection process takes 2-3 days for completion

    - Returns must be submitted before the 30 day period that starts on the date the order was placed

    - Any apparel must be unworn, unwashed, with tag(s) and in new - Refunds are applied within 4-7 days are inspection is complete

    - A 15% restocking fee will be applied for any tampered items or returns.

    - Notification email will be sent on the approval or rejection on a returned/exchanged item.

    PROCESS A REFUND/EXCHANGE

    Our Team Will Respond Within 24 Hours

    Please fill out your information to have a customer support representative process your request. In the message details please provide your order number and the item you wish to return/exchange