We take fast shipping seriously and will have your order out the door as soon as possible! We aim for 1-3 day same shipping to provide you the service you want.
Most orders placed before 3pm Central Time ship same day.
We ship via USPS and UPS. Ultimatum X does not control either entity and therefore is not responsible for any package(s) once turned over to the shipping provider. Ultimatum X is not responsible for packages that are late, lost, damaged, or stolen. Ultimatum X is not responsible for packages sent to the wrong address (due to a customer entering error during checkout). The customer is responsible for filing all claims directly with the shipping provider. Ultimatum X is not responsible for any package(s) once it is in the hands of USPS or UPS.
We take pride in our products and back them up with a 14 day, money back (store credit) guarantee when you purchase on Ultimatumx.com.
Please note: Purchases made through a third party retailer will need to be addressed with the vendor with whom the product was purchased.
Inspection: Items returned are inspected for tampering to protect our customers for consuming safety regulations. This process takes 1-2 days to ensure quality has not been compromised.
Unopened Items: Customer will receive a 100% refund within 3-5 business days once the returned item has been delivered to the address provided below and inspected.
Opened Items: Customer will receive a store credit in 3-5 business days once the item has been delivered to the address provided below and inspected. All unopened items have a 15% restock fee deducted from the store credit returned.
Customer is responsible for any return shipping fees. Returns should be shipped to:
P.O. Box 358
Frisco, TX 75034
All returned products must be in original packaging with barcodes to guard against criminal activity. Returns must also include a proof of purchase. Proof of purchase can be:
Customer is responsible for any costs incurred in shipping a return to Ulltimatum X.