- We aim for 1-4 day shipping delivery | International can take 5-10 business days depending on location
- All orders qualify for free shipping domestic. Any orders outside of the USA are charged normal rates.
- Orders placed before 3pm central time are shipped out same day. Orders after 3pm central time are shipped next day.
- All orders are shipped by USPS priority insured shipping
- Ultimatum X is not responsible for lost or stolen packages.
- If your item is damaged please contact our support team
- Products must be in original packaging and unopened for consumer safety
- Return inspection process takes 2-3 days for completion
- Returns must be submitted before the 30 day period that starts on the date the order was placed
- Any apparel must be unworn, unwashed, with tag(s) and in new condition. All t-shirts are FINAL SALE, no returns or exchanges.
- You have the receipt, order confirmation or proof of purchase from ultimatumx.com.
- We are unable to accept returns of purchases made from third party retailers.
- Exchanges are 100% free and also fall under the 30 return policy with proof of purchase.
- Customers are responsible for return/exchange shipping labels.
- Returns/Exchanges are only accepted in the U.S.A.
- Refunds are applied within 4-7 days are inspection is complete
- A 15% restocking fee will be applied for any tampered items or returns.
- Notification email will be sent on the approval or rejection on a returned/exchanged item.
Please fill out your information to have a customer support representative process your request. In the message details please provide your order number and the item you wish to return/exchange.
Office Hours: Monday - Friday 8am - 6pm Central Time
Email: [email protected]
Corporate Headquarters - North America
P.O. Box 358 Frisco TX, 75034